Support for Training Prompt on iPhone, iPad and Android.
Email pjuneye@gmail.com. Please include your device model, OS version, app version and the steps that led to the issue. Attach a screenshot if helpful, after removing personal information. Never send passwords or payment-card details.
Choose Color, Image or Text and decide what each prompt means for your practice. Use Auto mode for timed prompts or Manual mode to advance by tapping. Set your content pools, sound and fixed or random intervals in Settings.
Select images in the app’s image settings. Your selected prompt content is stored on your device. Removing the app may remove this local content, so keep your original images elsewhere.
Open the premium purchase controls in the app to buy Permanent Premium (Lifetime Premium). This is a one-time purchase that removes advertising, with no paid subscription. The purchase screen shows the current price in your store’s currency before you confirm.
Sign in to the same App Store or Google Play account used for the original purchase, connect to the internet, then use Restore Purchases in the app. Allow the purchase status to refresh. A purchase from one store does not automatically transfer to the other store.
If premium access is missing, send us your platform, app version and the error message. Do not purchase again just to troubleshoot. For a refund request, use your store’s support process: Apple purchase support or Google Play refund support.
Where available, open Settings → Ad Privacy Choices to review your consent choices. See the Privacy Policy for information about local content, advertising and purchases.
Close and reopen the app, check for an app update and restart your device. Before uninstalling, remember that your local prompt content and preferences may be removed.